Pro extensions and Pro MCP for J add-ons come with a yearly membership from cybersalt.com. To receive Pro updates and add-ons, each site you use them on is linked to your cybersalt.com account.
There's no key to copy and paste. You link a site by typing the email address you bought with into the extension. The extension then registers the site with your account and takes care of the rest, including the details Joomla needs to download Pro updates.
Link a site
Each Pro extension has a place for your purchase email. Type the email you bought with (the one you log in to cybersalt.com with) and save.
| Extension | Where to link it |
|---|---|
| MCP for J and every Pro add-on | Components → MCP for J, dashboard card Link your Cybersalt Extensions account. Enter the Purchase email and click Link account. One link covers MCP for J and all its add-ons on that site. |
| 0-9 and A-Z Menu | System → Manage → Plugins, open System - Cybersalt 0-9 and A-Z Menu Filter, Pro Activation tab. Enter the cybersalt.com Account Email and click Save. |
| Release Manager | The Link your account section. Its manual shows where it is in your version. |
| Any other Pro extension | The Pro section of its manual on this site. |
After linking, the extension shows the site's status, such as Active. If it says the email isn't a member, check that it's exactly the email you bought with.
Linking many sites at once? For security, cybersalt.com accepts a limited number of link attempts per email each hour. If you hit the limit, wait an hour and carry on.
See and manage your linked sites
Log in to cybersalt.com and open My Sites. It lists every site linked to your account. From there you can:
- Deactivate a site you no longer look after, or Reactivate it later.
- Remove a site from the list.
Your orders and renewal dates are on My Memberships.
When a membership lapses
- The extension keeps working on your sites. Nothing is switched off.
- New versions and Pro add-ons stop until you renew.
- When you renew, linked sites pick it up by themselves within a day. In MCP for J, Refresh Membership Status on the dashboard picks it up straight away.
Messages you might see
When a site can't get a Pro update, Joomla's update screen shows UPDATE NOT AVAILABLE TO THIS SITE and one of these reasons:
| The message says | What to do |
|---|---|
| This site is not registered | Link the site with your purchase email (see the table above), then check for updates again. |
| This site is not linked to an account yet | Same: link it with the email you bought with. |
| The email no longer matches its registration | Link the site again with your purchase email. |
| No account exists for the email | The site was linked with a different email. Link it with the email you bought with. |
| Your membership is not currently active | Renew on cybersalt.com. Updates come back as soon as it's active. |
| This extension is no longer listed | Contact us through the support request form. |
If Joomla only says the package download failed, the site usually isn't linked yet. Link it and check for updates again.