Skip to content
Cybersalt Docs

Updating an extension

Cybersalt extensions update through Joomla's own updater, the same screen that updates Joomla's other extensions. Updating keeps your settings.

Find and install updates

  1. In your Joomla administrator, go to System → Update → Extensions.
  2. Click Check for Updates.
  3. Tick the extension in the list and click Update.

Site management tools such as mySites.guru use the same update information, so they show our updates too.

Don't see a version we've just released? Joomla remembers what it found for a few hours. Click Clear Cache on the same screen, then Check for Updates again.

See what's changed first

  • On Joomla 5 and 6, each update in the list has a Changelog button that shows what's new in that version.
  • Every extension on this site also has a changelog page with its full history. Find it from the Extensions A-Z page or the What's changed button next to a manual.

Pro extensions need a linked site

Updates for Pro extensions and Pro add-ons only reach sites linked to your cybersalt.com account. If a site isn't linked, or the membership has lapsed, the update shows in the list with UPDATE NOT AVAILABLE TO THIS SITE and the reason, or Joomla says the package download failed.

The extension keeps working either way. To get the update, link the site or renew: Pro extensions: linking your site.

Updating by hand

You can also update without the update screen: download the new zip from cybersalt.com and install it over the old one at System → Install → Extensions. Joomla treats it as an update and keeps your settings.

If an update fails

Joomla doesn't undo a failed update, so a failure can leave some files missing or empty. To fix it:

  1. Look at the extension's File check (on a component's dashboard, or in a plugin's or module's settings). Red or yellow means files are missing or damaged.
  2. Download the same version from cybersalt.com and install it over the top at System → Install → Extensions. Your settings stay.
  3. Check the File check again. It should now say all files match.

If the install keeps failing, security software on your server may be blocking Joomla's installer. See Troubleshooting.